What Happens After You Apply for Adult Foster Care in Massachusetts?

After applying for Adult Foster Care in Massachusetts, families often want to know what happens next, what documents are required, and how long approval may take. The process includes eligibility verification, assessments, medical documentation, MassHealth review, and placement. Mass Care Link guides applicants through each step and helps identify missing information that could delay the application.
If you have not applied yet, you can begin with our short prequalification form. Eligibility and caregiver payment depend on an assessment and MassHealth approval.
Before the Application Moves Forward
The person who will receive care generally must be a Massachusetts resident, be age 16 or older, and have eligible MassHealth coverage, such as MassHealth Standard or CommonHealth. They must also need daily physical assistance or cueing and supervision with at least one activity of daily living, such as bathing, dressing, eating, toileting, walking, or transferring.
The caregiver must be age 18 or older and live in the same qualified home as the person receiving care. A spouse or court-appointed legal guardian cannot be the paid caregiver. A parent may be considered as the caregiver for an adult child age 18 or older, but cannot be paid through the program to care for a child under age 18.
For a complete explanation, review how to qualify for Adult Foster Care in Massachusetts.
What Happens After You Apply?
1. An Intake Specialist Reviews Your Information
An intake specialist reviews the information provided about the person who needs care, the proposed caregiver, their living arrangement, MassHealth coverage, and daily care needs. The specialist may contact the family to confirm details and explain which documents are still needed.
2. MassHealth Coverage Is Verified
The applicant’s MassHealth coverage must be verified before the application can move forward. Having a MassHealth card does not automatically confirm eligibility for this particular service. Mass Care Link can help determine whether the current coverage type meets program requirements.
3. Application Forms and Documents Are Completed
The member and caregiver complete required intake forms, releases, screenings, and supporting documentation. Applicants should respond promptly when the intake team requests a signature, identification, insurance information, or another document.
4. Clinical, Psychosocial, and Home Assessments Are Scheduled
A nurse evaluates the member’s medical condition and need for assistance with activities of daily living. A care manager completes a psychosocial assessment, and the home is reviewed to confirm that it is a qualified and safe setting for services. The member and caregiver should be available for these visits and provide accurate information about the assistance needed each day.
5. Medical Documentation Is Collected
A current physical examination and an order from the member’s primary care provider are generally required. If the physical examination is outdated or medical information is incomplete, the family may need to contact the provider’s office or schedule an appointment. Completing this step early can help prevent avoidable delays.
6. The Application Is Submitted for Review
After the required assessments and documents are complete, the information is submitted for authorization. MassHealth or the member’s managed care plan reviews the request and determines whether the applicant meets the requirements and what level of service is approved. Approval is not guaranteed, and additional information may be requested.
7. Placement and Caregiver Onboarding Are Completed
Once authorization is received, Mass Care Link coordinates the placement meeting, obtains required signatures, completes caregiver onboarding and training, and reviews the individualized plan of care. Services and caregiver payments begin only after the required approval and placement steps are complete.
How Long Does the Application Process Take?
The timeline varies based on the family’s availability, the completeness of the application, how quickly medical records are received, and the time needed for authorization. No provider can guarantee an approval date. Families can help the process move efficiently by completing forms promptly, attending scheduled assessments, and responding quickly to requests for missing information.
What Can Delay an Application?
- Missing signatures or incomplete intake forms
- MassHealth coverage that cannot be verified
- An outdated physical examination
- Delays obtaining the primary care provider’s order or medical records
- Difficulty scheduling assessments when both the member and caregiver are available
- Missing information about the member’s daily care needs
- Additional information requested during the authorization review
How Mass Care Link Helps Families
Mass Care Link assigns an intake specialist to help the family understand the requirements, complete paperwork, coordinate assessments, and follow the application through review and placement. Our goal is to make each step clear and manageable while ensuring that the application accurately reflects the member’s needs.
If you are caring for a parent, you may also want to read Can I Get Paid to Care for My Parent in Massachusetts? For a broader program overview, visit our Adult Foster Care in Massachusetts page.
Ready to Take the Next Step?
Complete the Mass Care Link prequalification form to tell us about your family and care needs. Our intake team will review your information and help you understand what comes next.
Official Sources
This article provides general educational information. Eligibility, caregiver approval, payment, and authorization depend on current requirements and individual circumstances.