ADDITIONAL RESOURCES

How to choose a home care provider?

Updated on: August 14th, 2020 • Resource: Adult Foster Care, Home Health Care

Taking care of a loved one at home may be a challenging task. Those who want to provide the best care for loved should consider working with a reputable agency to support them during the process. However, choosing a home care agency requires research, planning, and identifying objectives. There are some individuals who may need a live-in caregiver in order to complete day-to-day activities due to their medical conditions. It is imperative to gain a good understanding about different services offered by the state of Massachusetts a sound decision.

Here are a few tips to follow when choosing a home care agency in Massachusetts.

1. Knowing the criteria 

Every individuals is unique in their own way. Therefore, it is a wise to identify your skills in order to find trainings that will help you develop in those area which require improvement For example, some caregivers are great at communicating with medical offices but may need a better understanding about managing medications.

2. Evaluating the experience 

Not all home care agencies are the same and one should evaluate them in order to find the one that meets your needs. Caregivers looking to enrol in an agency should first identify what type of support they need and then try to find an agency that offers those services. Additionally, you should consider evaluating their experience in the field, what types of training they offer, and if they are accredited by a reputable accrediting organization like the Better Business Bureau (BBB).

3. Communication  

Communication is the most important thing to consider while working with a home care agency. Caregivers spend a significant amount of time caring for their loved and having the proper support will make the huge difference in the quality they receive. Quality services start with good training and communication.

4. Expenses

The costs of a home care agency in Massachusetts can vary from one agency to another agency and one should compare them to choose services at affordable rates. However, if the agency is a MassHealth provider, their services are free to the community. 

For more information about home care services in the state of Massachusetts call Mass Care Link at 866-880-8889 or go to their website https://www.masscarelink.org/

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