HOW DO I SIGN UP FOR ONE CARE?

If you are eligible for One Care, MassHealth will send you a letter and a packet of information in the mail. The packet will list the One Care plans available in your city or town. You can choose any One Care plan available in the city or town where you live. The packet will explain how to choose a plan, and you must fill out a form and mail it in to MassHealth to choose a plan. If you do not tell MassHealth which plan you want, MassHealth will automatically enroll you in one.

For the first 90 days after you enroll in a One Care plan, you can continue to receive the same care you have been receiving, and One Care will pay for that care. After 90 days, you will be able to access the care listed in your Personal Care Plan through providers that accept One Care.