How do I appeal a MassHealth decision?

Updated on: May 29th, 2026

If you disagree with a decision made by MassHealth, you may have the right to request an appeal through the MassHealth fair hearing process. The notice you received from MassHealth should explain the decision, your appeal rights, and any deadline for requesting an appeal.

To learn more about how to appeal a MassHealth decision, including how to request a fair hearing, please visit the official Mass.gov appeal page:

How to Appeal a MassHealth Decision

You may also contact MassHealth Customer Service at 800-841-2900, TDD/TTY: 711, for questions about your MassHealth case or appeal options.

Please note that Mass Care Link cannot file an appeal on your behalf or provide legal advice regarding your MassHealth decision. However, we encourage you to review your notice carefully and contact MassHealth as soon as possible if you believe the decision was incorrect.