Mass Care Link will add a monthly journal in your customer portal at the start of each month. You can find this journal by:
- logging into your customer portal.
- clicking on the tab titled “Journals.”
It is your responsibility to complete this journal and submit it to us at the end of each month in order for us better understand member’s needs and provide you with the care you need.
Watch our helpful video below for full details on how to properly and accurately provide us with the correct information.
Indicate whether your member needs physical assistance or is independent in the following areas:
- Mobility
- Bathing
- Dressing Lower Body
- Dressing Upper Body
- Transferring
- Toileting
- Eating
If you have further questions, you can always message us via chat in your customer portal.