What if my landlord refuses to make repairs?
If you told your landlord about a problem (it is best to do this in writing) or the landlord has been ordered by the Board of Health to make
repairs, and the landlord refuses to make repairs, you have the right to do these things:
Withhold rent or part of it until the landlord
makes the repairs. They may try to evict you.
To protect yourself from eviction, put the
rent money you withhold in a separate bank
account so you have this money if your
landlord takes you to court. Before you are
behind in rent, write your landlord a letter,
list the repairs needed, and say you will
withhold rent until the problems are fixed.
Keep a copy of your letter. See When You
Can Withhold Rent at
www.masslegalhelp.org/LL-refuses-repairs.
Repair and deduct. Get the repairs made
and deduct (subtract) the cost from your rent.
This can be complicated, and you must
follow the law, including getting a Board of
Health report.
Join with tenants. If other tenants need
repairs, work together on solutions.
Break your lease. If your landlord refuses to
fix serious problems, you may be able to
break your lease. This means moving out
before the end date on your lease and not
paying rent after you leave. You must get a
board of health inspection report first.
Take your landlord to court. If you prove
the landlord broke the law, a judge may order
them to make repairs or pay you money for
bad conditions. Or, the judge may order a
temporary landlord c